Privacy Statement - Gino Kelleners Design

PRIVACY POLICY

This is the privacy statement of Gino Kelleners Design, www.ginokelleners.com. Hereafter also “Gino Kelleners Design, “us” or “we”. We are aware that you place your trust in Gino Kelleners Design. We therefore see it as our responsibility to protect your privacy. In this privacy statement we let you know which data we collect when you use our products and/or services or visit our website. We also explain why we collect this data and how we use it to improve our services and the user experience. The privacy statement can be changed at any time and without further notice due to possible legislative changes. We therefore advise you to consult the privacy statement periodically.

We do this from our Privacy Mission:
“The core values of trust and respect are the basis of the organizational mission of Gino Kelleners Design. We deal with integrity, transparency and care with the personal data of our (potential) clients/customers/clients/clients and suppliers that are given to us for safekeeping. The privacy legislation (GDPR) is leading in this.”

GINO KELLENERS DESIGN

Gino Kelleners Design is a media agency specialized in designs, marketing, communication and socials. Gino Kelleners Design is a sole proprietorship which is run by Mr. Gino Kelleners. If you have any questions about Gino Kelleners Design's privacy policy, please contact us at: design@ginokelleners.com

Data
Gino Kelleners Design
VAT number: NL003576777B55 | Chamber of Commerce number: 64652661

WEBSITE GINO KELLENERS DESIGN

The website www.ginokelleners.com and the associated information facilities are made available by Gino Kelleners Design. In the context of the General Data Protection Regulation, which regulates the protection of personal data, we have drawn up the following privacy statement for Gino Kelleners Design:

Gino Kelleners Design, employees, media agencies, suppliers, contractors and third parties engaged by us are obliged to respect and secure the confidentiality of your data. Gino Kelleners Design aims to handle data with the utmost care and ensures the best possible protection of the privacy of all visitors to the website and its (potential) customers/clients.

Gino Kelleners Design respects the privacy of all users of its website and (potential) customer / clients and ensures that the personal information you provide is treated confidentially. We use your data to ensure that aspects such as the quotation, product or contact request, purchase, assignment and/or design run as quickly and easily as possible. Your data will be protected at all times and treated confidentially in accordance with legislation.

The personal data provided to Gino Kelleners Design by the (potential) customer/client in connection with the promotion is included in an internal data/customer file. The (GDPR) General Data Protection Regulation applies to this file of Gino Kelleners Design.

The (potential) customer/client gives Gino Kelleners Design permission to use all his/her personal data for the organization and implementation of the promotion. The (potential) customer/client also gives Gino Kelleners Design permission to process his/her personal data and to send any information about the products and/or services. The (potential) customer/client guarantees that all information provided by him/her is correct, up-to-date and complete.

COLLECTION AND USE OF PERSONAL DATA

Gino Kelleners Design processes personal data on behalf of the media agency. This includes the sale of products and/or services, but also to promote products and approach (potential) customers/clients.

The relationship that Gino Kelleners Design has with you can be different. We have your personal data because you are a customer/client with us, because you have ordered a product or because we have performed a service for you. Think of your own personalized assignment, product or design. You can also be a potential customer/client of ours. You may have provided us with your personal data yourself via the website or social media, where you have expressed your interest in Gino Kelleners Design. We also have personal data about you if you are a supplier of a company.

Gino Kelleners Design uses the collected personal data for the media agency and for promotion, to offer its customers/clients products and to provide services. We can also use your data to inform you about the developments of Gino Kelleners Design, products, services, commercial subjects, offers and promotions. If you no longer appreciate this information, you can of course pass this on to us.

Gino Kelleners Design will not sell your personal information to third parties and will only make it available to third parties that are involved in the export of products and services from and by Gino Kelleners Design. Gino Kelleners Design, its employees, media agencies, suppliers, contractors and third parties engaged by us are obliged to respect and secure the confidentiality of your data.

PERSONAL DATA

These are the personal data that we can process from you, depending on the relationship that Gino Kelleners Design has with you:
- contact details; name, surname, address, place of residence, telephone number, e-mail address, country, type of customer/client (private/business)
- sex
– data about your activities on our website, IP address, Internet browser and device type
– content of communication
– company details and position in the case of a business customer/client
- IBAN
– payment details

GOALS

The processing of personal data takes place for the following specific purposes:
– Processing a quotation/order
– Contact forms/requests and maintenance
– Sending newsletters
- Google Analytics
- Social media
– Legal obligations
– Carry out administrative and financial transactions
– Efficient service
– To improve the website
– (Direct) marketing
– Commercial mailings and communications to customers/clients and prospects

All data will only be processed with your explicit permission or for the execution of the agreements that are entered into.

RECIPIENTS

The data that Gino Kelleners Design receives and processes is managed by:
- WordPress

The data is stored on the servers of the processor/website supplier WordPress. WordPress ensures a level of security that suits the data to be processed and takes adequate measures to protect data against loss or any form of unlawful processing. A secure SSL connection is used by default.

VISITING BEHAVIOR

Visitors to our website enter personal data when they use our website, submit a request or contact us. With regard to visitor behaviour, we record information such as URL, IP address, browser type, language, date and duration of the visit. This data is used to analyze errors and improve our online services, but also to combat or control fraud, abuse and/or improper use of accounts.

COMMUNICATION

If you send us an email or other message, we may keep those messages. Sometimes we ask for your personal information that is relevant to the situation in question. This makes it possible to process questions and answer requests.

CUSTOMIZING DATA

We store your data on a secure secure server. Do you want us to adjust your data or remove it from our file? Please send an email to design@ginokelleners.com. We will comply with your request within 14 working days. We kindly request you to pass on your details in the event of any changes such as a new address, death or incorrect address, so that we can maintain an up-to-date customer / client file.

SECURITY

Gino Kelleners Design has taken appropriate technical and organizational measures to ensure a risk-based security level and to prevent unauthorized access to, modification, disclosure or loss of personal data. The personal data is stored on secure servers. The security of personal data is of course also based on confidentiality. Your visit to the website is also secured by an SSL certificate, the connection to the website is private. We handle your data with care and will not ask you to email us sensitive information.

THIRD PARTY HYPERLINKS

Our website may contain links to third party websites. This Privacy and Cookie Statement does not apply to those websites and we do not accept any liability with regard to the way in which these third parties handle your personal data. We therefore advise you to consult the privacy policy of all websites that you visit.

TRANSFER TO THIRD PARTIES

Gino Kelleners Design does not share your personal data with third parties, unless this party is directly involved in the execution of the agreement concluded with Gino Kelleners Design, such as a design assignment, printed matter or other items related to a proposal. Due to legal obligations, we may have to share personal data for the purpose of external audits, the tax authorities or an accountant, etc.

Furthermore, we will only provide your personal data to third parties if:
we have received your explicit permission for this;
we receive a request from a supervisory authority or investigative authority on the basis of a legal obligation or a legal decision that deems this necessary to detect or prevent damage or fraud or to guarantee the security of the network and the website;
provision is necessary to protect the personal safety of customers/clients of Gino Kelleners Design:

If Gino Kelleners Design engages a third party – a so-called processor – to process personal data, it is guaranteed through a Processing Agreement that that third party processes the personal data in accordance with the General Data Protection Regulation (GDPR) and this privacy and cookie policy.

RIGHTS DUTIES

We process personal data on the basis of legitimate interest, namely a commercial interest. The data that are required to provide are the minimum data required for the provision of the services or products. If it is necessary to share data that you have shared with us with parties other than the above-mentioned parties (for example, to offer a service), your permission will be requested. Gino Kelleners Design reserves the right to disclose the information when required by law or when Gino Kelleners Design deems it justified to comply with a legal request/process or to protect the rights, property or safety of Gino Kelleners Design. We always try to respect your right to privacy as much as possible. Of course you have the right to change or adjust your data;
– Right of access
– Right to rectification
– Right to transfer
– Right to erasure
– Right to lodge a complaint
– Right to stop data usage

RETENTION TERMS

We do not process personal data for longer than is necessary to achieve the stated goals. The data is stored by Gino Kelleners Design, but never longer than is necessary for the performance of activities. It may be the case that a longer retention period is required or permitted by law. This applies, for example, to data that must be kept longer according to tax legislation. The data used for processing proposals/assignments will be stored for a maximum of two years until after the last proposal/assignment or order. Then they are removed manually.

DATA PROTOCOL

Data Leak Protocol: Process Notification Obligation Data Leaks. A data breach occurs if there is a breach of the security of personal data, which leads to any unauthorized processing thereof. This could include, for example, a theft of a laptop, a lost USB stick or an e-mail that was sent to the wrong person. A data breach also occurs when personal data falls into the hands of third parties who are not allowed to have access to that data. When a data breach has taken place and there is (a significant chance of) serious adverse consequences for the data subjects (the persons whose data has been leaked), Gino Kelleners Design will report the data breach without undue delay, no later than 72 hours after knowledge is received. of the infringement has been informed to the Dutch Data Protection Authority. If the infringement entails a high risk for the rights and freedoms of the data subjects, Gino Kelleners Design will report this to the data subjects. This may be the case if: personal data of a sensitive nature has been leaked – such as social security numbers, financial data, login details, or the nature and scope of the breach lead to (a significant chance of) serious adverse consequences for the protection of personal data.

If it does not concern personal data of a sensitive nature, we may still have to report the data breach if the nature and scope of the breach are such that it leads to (a significant chance of) serious adverse consequences for the protection of personal data. This will be the case, for example, if: a large amount of personal data of large groups of data subjects has been leaked (a file containing many types of data from many different data subjects is attractive for resale); if the decisions made on the basis of the relevant data are far-reaching (for example, when it comes to financial data that is used for a creditworthiness investigation).

COOKIES

Gino Kelleners Design uses cookies. A cookie is a small text file that is stored on your computer, tablet or telephone via your browser. The cookies we use are necessary for the technical operation of our website and ensure faster and easier use. We collect data for research to gain a better understanding of our customers/clients, so that we can tailor our services accordingly. Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, the exact procedure varies by browser. We also recommend that you follow the instructions and/or use the browser's help function to set the desired cookie behaviour. Some features and services on our website may not function properly if cookies are disabled in your browser.

EMBEDDED CONTENT FROM OTHER SITES

Messages on this website may contain embedded (embedded) content (for example, videos, images, messages, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited this other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including recording your interaction with the embedded content if you have an account and are logged in to that site.

COMPLAINTS PROCEDURE

We consider it of great importance that a transparent process around the receipt, handling and analysis of complaints, aimed at improvement proposals, leads to further optimization of the service. Gino Kelleners Design has developed a complaints procedure for this. We pay a lot of attention to the quality of our services. It is possible that you are not satisfied with that. We would appreciate it if you let us know, because it gives us the opportunity to further improve our services. We take the complaint very seriously and will handle it in a correct and adequate manner. You can make a complaint by e-mail: design@ginokelleners.com.

CONTACT DETAILS

We are happy to help you if you have any questions or comments regarding this privacy statement.
E-mail address: design@ginokelleners.com.